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Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you fill out our contact form, request travel planning services, or communicate with us. This includes your name, email address, phone number, travel preferences, and any other information you choose to provide.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our travel planning services, communicate with you about your travel plans, send you travel-related information and updates, and comply with legal obligations.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted travel partners and service providers who assist us in operating our business and serving you, provided they agree to keep this information confidential.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call +1 (212) 555-8742.

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Terms of Service

Service Agreement

By engaging Smart Travelers for travel planning services, you agree to these terms. Our services include custom itinerary planning, destination research, accommodation recommendations, and travel support as specified in your service agreement.

Payment Terms

Payment for our services is due as outlined in your individual service agreement. We require a deposit to begin work on your travel plans, with the balance due upon completion of your itinerary or as otherwise agreed.

Cancellation Policy

Cancellation terms vary depending on the services provided and timing of cancellation. Detailed cancellation policies are included in your individual service agreement and may vary based on supplier terms and conditions.

Limitation of Liability

Smart Travelers acts as an intermediary between you and travel service providers. While we strive to provide accurate information and quality recommendations, we are not liable for the actions or failures of third-party providers, natural disasters, or other circumstances beyond our control.

Travel Insurance

We strongly recommend purchasing comprehensive travel insurance to protect your investment and provide coverage for unforeseen circumstances. Travel insurance requirements and recommendations will be discussed as part of your planning process.

Dispute Resolution

Any disputes arising from our services will be resolved through good faith negotiation. If necessary, disputes will be subject to binding arbitration in New York, NY, under the rules of the American Arbitration Association.

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Cookie Policy

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

Types of Cookies We Use

Necessary Cookies: These cookies are essential for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.

Functional Cookies: These cookies remember your preferences and provide enhanced, more personalized features.

Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Managing Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies can impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer.

Third-Party Cookies

We may use third-party services that place cookies on your device. These services help us analyze website usage, provide customer support, and deliver relevant content.

Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

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DMCA Policy

Copyright Infringement Notice

Smart Travelers respects the intellectual property rights of others and expects our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act ("DMCA").

Filing a DMCA Notice

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via our website, please notify our DMCA Agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent

• Identification of the copyrighted work claimed to have been infringed

• Identification of the material that is claimed to be infringing

• Contact information including address, telephone number, and email

• A statement of good faith belief that the use is not authorized

• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

DMCA Agent Contact Information

Smart Travelers DMCA Agent
2847 Broadway Street
New York, NY 10025
Email: [email protected]
Phone: +1 (212) 555-8742

Counter-Notice

If you believe that material you posted was removed by mistake or misidentification, you may file a counter-notice with our DMCA Agent. The counter-notice must include specific information as required by the DMCA.

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GDPR Compliance

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data:

Right to Access: You can request access to your personal data we hold about you.

Right to Rectification: You can request correction of inaccurate or incomplete data.

Right to Erasure: You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing: You can request that we limit how we use your data.

Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.

Right to Object: You can object to certain types of processing of your personal data.

Legal Basis for Processing

We process your personal data based on:

• Consent: When you have given clear consent for us to process your data for specific purposes

• Contract: When processing is necessary for the performance of a contract with you

• Legal Obligation: When we need to comply with legal requirements

• Legitimate Interest: When we have a legitimate business interest that doesn't override your privacy rights

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

International Transfers

If we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place to protect your privacy rights and give you enforceable rights and effective legal remedies.

Contact Our Data Protection Officer

For any GDPR-related inquiries or to exercise your rights, contact our Data Protection Officer at [email protected] or +1 (212) 555-8742.